Shipping Policy

Order Fulfillment

Weatherwash orders ship from Utah via UPS, USPS, or FedEx. We offer shipping throughout the United States and internationally.

We select the carrier best suited to your destination based on delivery speed and reliability. If you require a specific carrier, please leave a note at checkout, and we will do our best to accommodate your request.

If USPS does not deliver to your physical address, please provide a valid PO Box when selecting USPS shipping.

Tracking information will be provided once your order ships.

Processing & Shipping Times

In-stock orders typically ship within 1 business day of purchase.

Orders placed before 10:00 AM Eastern Time are prioritized for same-day fulfillment.

Same-day shipping is not guaranteed. Orders placed on weekends or observed holidays are processed on the next available business day.

Expedited Shipping

Need your order quickly? 2-Day and Overnight Shipping options are available at checkout for eligible destinations.

Expedited shipping times follow carrier business-day schedules. Delivery estimates begin once the carrier accepts the shipment and do not include order processing time.

Carrier delays caused by weather, transportation disruptions, or other circumstances beyond our control may affect delivery dates.

International Shipping & Customs

Weatherwash offers international shipping through available carrier services.

We make every effort to pay applicable shipping-related charges and import fees upfront whenever possible.

However, additional import duties, customs fees, or local taxes may be assessed by the destination country and become payable upon customs clearance, delivery, or collection.

International delivery estimates may be affected by customs inspections, local regulations, and carrier schedules.

Missing, Damaged, or Incorrect Shipments

We take care in packaging and preparing every order. If your shipment arrives damaged, contains an incorrect product, or cannot be located, please contact us so we can investigate.

Email: sales@weatherwashcoatings.com

For damaged or incorrect orders, please contact us within 48 hours of delivery, consistent with our Refund Policy.

When contacting us, please provide:

• Your order number

• A brief description of the issue

• Photographs of the product and packaging, when applicable

• Relevant carrier tracking information

Please retain damaged products and original packaging until the issue has been reviewed, as carriers may require these materials during a claim investigation.

For missing or lost shipments, Weatherwash will work with the carrier to investigate the delivery status and determine an appropriate resolution.

Returns & Color Selection

Weatherwash reactive aging washes create distinctive wood finishes that vary according to wood species, natural tannin content, surface preparation, and application techniques.

We strongly recommend testing products on your actual project wood before beginning large projects or purchasing large quantities.

All sales are final.

If your order arrives damaged, incorrect, or potentially defective, please contact Weatherwash for review and an appropriate resolution.

For additional details, please review our Return & Refund Policy.

Holiday Closures

Weatherwash does not process or ship orders on the following holidays and company-observed closures:

• New Year's Day

• Presidents' Day

• Memorial Day

• Juneteenth

• Independence Day (including the observed holiday, when applicable)

• Columbus Day

• Veterans Day

• Thanksgiving Day

• Day After Thanksgiving

• Christmas Eve

• Christmas Day

• New Year's Eve

Orders received during these closures resume processing on the next available business day.